People Operations & Enterprise Transformation Leader

I build operating models, decision-rights frameworks, and People systems that help complex, distributed organizations scale through change. Most recently, I led People strategy and transformation across a 5,000-person transformation spanning nine global operating units and 20+ markets.

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5,000+employees across a transformation spanning nine global operating units and 20+ markets

200+leaders supported through shared accountability systems

10%improvement in employee engagement the systems contributed to

6agencies integrated across 600+ employees in under 12 months

What I Help Organizations Do

Make complex change clear and executable.

Operating Models & Decision Rights

Clarify ownership, approval authority, and escalation paths so complex organizations can move with speed and control.

People Operations & Employee Experience

Build practical People systems that create consistency for employees, managers, and leaders across a distributed organization.

Enterprise Transformation & Adoption

Translate strategy into executable frameworks, measurable accountability, and the tools people need to adopt change.

Selected Case Studies

Systems-level transformation, with ownership and results made clear.

Global Performance & Accountability System

Challenge: Fragmented performance experiences and limited enterprise-wide accountability visibility.
What I led: Designed and launched a global three-step process, manager and employee tools, leadership KPIs, and a unified accountability view.
Result: Contributed to a 10% improvement in employee engagement as part of a 5,000-person transformation spanning nine global operating units and 20+ markets.

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Decision Rights & Accountability

Challenge: Critical People decisions crossed organizational, financial, contractual, and regional boundaries, creating unclear authority and recurring escalation.
What I led: Mapped employee-lifecycle decisions, assigned RAPID roles, clarified approval authority, and created repeatable escalation paths.
Result: Secured stakeholder approval for a decision-rights framework that resolved overlapping ownership and clarified authority.

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AI-Powered Global Onboarding

Challenge: New joiners navigated fragmented information, inconsistent regional processes, and time-zone barriers.
What I led: Originated and launched a global onboarding ecosystem with a 24/7 AI agent, centralized knowledge, and regional flexibility.
Result: Achieved the highest internally observed usage among 30+ AI agents.

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Six-Agency Global Integration

Challenge: Six international agencies needed one operating baseline and clear process ownership against an urgent annual timeline.
What I led: Led the end-to-end integration, workflow standardization, responsibility clarification, enablement, and adoption measurement.
Result: Integrated 600+ employees in under 12 months, with 75% enablement attendance and 50% workflow adoption.

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Career Trajectory

A career of increasing scope and enterprise ownership.

A progression from client and growth leadership to global integration and enterprise People transformation.

WPP Open X (The Coca-Cola Company) · 2024–2026

People Operations & Enterprise Transformation

Led People strategy and transformation across a complex global organization.

5,000-person transformation spanning nine global operating units and 20+ markets; 200+ leaders

WPP Team Dell (Dell Technologies) · 2022–2024

Global Integration Lead

Integrated six agencies and established shared workflows, decision rights, enablement, and accountability.

600+ employees, completed in under 12 months

IPG Health · 2021–2022

Enterprise Growth Leadership

Led new-business strategy and pitch development.

25 enterprise pitches, 35% win rate, and $500K in new-revenue contribution

UWG, INC., IPG HEALTH AND U-STUDIO (UNILEVER'S IN-HOUSE AGENCY) · 2015–2021

Client & Delivery Leadership

Led integrated work, cross-functional delivery, and senior client relationships across consumer brands.

Five consumer-health brands and $2M+ annual agency revenue

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About

Clarity is the foundation of transformation.

My work sits at the intersection of People Operations, enterprise transformation, and operating-model design. I specialize in complex, matrixed environments where success depends on more than a strong strategy. It requires clear ownership, practical systems, and an intentional approach to adoption.

How I work: turn ambiguity into scalable systems, connect People strategy to business outcomes, and design adoption into the solution.

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05 · Let's Connect

Bringing this experience to a distributed organization redesigning how work gets done.

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